RCS Business Messaging

SMS, upgraded to an app-like experience.

Send rich cards, carousels and one-tap buttons straight to the default messages app, with your verified brand name and logo. Phones without RCS get an SMS instead.

Book a demo
Green Acres Projects ✓Verified business
Hi Suresh, here are two homes that match your search in Shamshabad.
Call salesGet brochureLocation
Verified brandName, logo and tick in the inbox
Rich mediaImages, video, carousels, PDFs
ButtonsSuggested replies and actions
SMS fallbackEvery customer still gets the message

Use cases

Messages people actually tap.

Marketing

Product carousels

Show several products or offers side by side, each with its own image and buy button.

Commerce

Order journeys

Order confirmation, delivery slot selection and feedback in one conversation thread.

Trust

Verified alerts

Bank and service alerts that show your verified name and logo, so customers know it's really you.

Real estate

Property showcases

Project images, brochures, location and a book-a-visit button in one message.

Travel

Tickets and check-in

Boarding details, seat changes and check-in reminders with action buttons.

Feedback

Surveys and ratings

One-tap ratings and suggested replies that customers answer in seconds.

Features

The richness of an app, the reach of SMS.

Verified sender

Your brand name, logo, colours and a verified badge appear at the top of every conversation.

Rich cards and carousels

Combine images, titles, descriptions and up to four buttons per card, with carousels for several offers.

Suggested actions

Buttons that open a URL, dial a number, show a location, add a calendar event or reply with one tap.

Automatic SMS fallback

SparkNow checks RCS support per number and sends a matching SMS to phones that can't receive RCS.

Two-way conversations

Customers reply in the thread, and a bot or your team can answer, like a chat.

Read and click reports

See delivered, read and button-click data, which plain SMS can't show you.

Template builder

Design cards visually and preview exactly how they'll look before you submit for approval.

RCS API

Send cards and carousels from your systems and receive replies on your webhook.

How it works

Launch RCS in four steps.

  1. Step 1

    Create your RCS agent

    Share your brand name, logo, colours and contact details for your verified business profile.

  2. Step 2

    Get verified

    We submit your agent for brand verification and operator approval.

  3. Step 3

    Design templates

    Build rich cards and carousels in the panel and get them approved.

  4. Step 4

    Send with fallback

    Launch campaigns. Phones without RCS automatically get an SMS.

Why it matters

Why brands are moving from SMS to RCS.

Plain SMS

  • Text only, 160 characters per part
  • Generic sender ID that customers don't recognise
  • Links that look like spam
  • No read or click data

RCS with SparkNow

  • Images, carousels and buttons in the same inbox
  • Verified brand name and logo on every message
  • One-tap actions instead of typed links
  • Read receipts and button-click analytics

Developers

Send a rich card with automatic fallback.

Describe the card once. SparkNow sends RCS where supported and the SMS text you provide everywhere else.

Read the API overview

# Send an RCS card with SMS fallback (sample request, full docs on sign-up)
curl -X POST https://api.sparknow.co.in/v1/rcs/messages \
  -H "Authorization: Bearer $SPARKNOW_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "to": "+919800000000",
    "template": "project_showcase",
    "params": { "name": "Suresh" },
    "fallback_sms": { "dlt_template_id": "1207XXXXXXXXXXXXX" }
  }'
import { SparkNow } from "@sparknow/sdk";  // sample
const sn = new SparkNow(process.env.SPARKNOW_KEY);

const res = await sn.rcs.send({
  to: "+919800000000",
  template: "project_showcase",
  params: { name: "Suresh" },
  fallbackSms: { dltTemplateId: "1207XXXXXXXXXXXXX" },
});
console.log(res.id, res.status);
import os
from sparknow import SparkNow  # sample
sn = SparkNow(os.environ["SPARKNOW_KEY"])

res = sn.rcs.send(
    to="+919800000000",
    template="project_showcase",
    params={"name": "Suresh"},
    fallback_sms={"dlt_template_id": "1207XXXXXXXXXXXXX"},
)
print(res.id, res.status)

FAQ

Questions, answered.

Still unsure? Ask Spark, our AI agent in the corner, or talk to our team.

What is RCS?

RCS (Rich Communication Services) is the upgraded version of SMS. Messages arrive in the phone's default messages app but can include images, carousels, buttons and a verified business profile.

Which phones support RCS?

Most modern Android phones using Google Messages, and iPhones on iOS 18 or later where the carrier supports it. SparkNow checks each number and falls back to SMS where RCS isn't available.

Does the customer need to install anything?

No. RCS works in the messaging app that's already on the phone.

Do I still need DLT registration?

Yes, for the SMS fallback messages. Your RCS agent also goes through brand verification. We guide you through both.

How is RCS charged?

RCS is usually charged per message or per conversation, depending on the message type. Book a demo for current rates.

Ready to spark every interaction?

See SparkNow on your own use case in a 20-minute demo, or ask our AI agent right now.

Book a demo