AI voice agent · New
An AI agent that picks up every call.
SparkNow's AI voice agent answers questions, qualifies leads, books appointments and calls customers back, at any hour and in their language. When a caller needs a person, it hands over with a summary.
Incoming call · 9:42 PM
Good evening, Sri Lakshmi Clinics. I'm Spark, the clinic's assistant. How can I help?
I need to see a dermatologist this week.
Dr. Anitha has slots on Thursday at 10:30 AM or 4 PM. Which suits you?
Thursday 4 PM.
Appointment booked · WhatsApp confirmation sent
Sample conversation
Use cases
Put a capable assistant on every line.
Front desk and appointments
Answer enquiries, check availability and book, reschedule or cancel appointments.
Instant lead callback
Call new leads from ads and portals within minutes, ask qualifying questions and book a visit.
FAQs and order status
Answer common questions and look up order or ticket status from your systems.
Polite payment reminders
Remind customers about dues, answer questions and send a payment link.
Post-service calls
Collect ratings and comments after a visit or delivery, and flag unhappy customers.
Peak-hour backup
Take calls when your team is busy so no caller hears an endless ring.
Features
More than a voice. A working agent.
Natural, multilingual voice
Talks naturally in English and Hindi, with more Indian languages being added, and understands accents and interruptions.
Trained on your business
Learns from your FAQs, price lists, policies and website, and sticks to what you've approved.
Takes real actions
Books appointments, creates leads, updates your CRM and sends WhatsApp or SMS confirmations during the call.
Warm handover
Transfers to the right person when needed, with a short summary so the caller doesn't repeat themselves.
Inbound and outbound
Answers your business number and makes outbound calls from lists or triggers.
Transcripts and summaries
Every call is recorded, transcribed and summarised with the outcome and next step.
Guardrails
Set what the agent may and may not say, when to escalate and which topics to avoid.
Call analytics
Calls handled, outcomes, transfers and common questions, so you can keep improving the script.
How it works
Your AI agent live in four steps.
- Step 1
Share your knowledge
Give us your FAQs, services, prices and the tasks the agent should handle.
- Step 2
Design the conversation
We set the greeting, voice, language, questions and when to transfer to a person.
- Step 3
Connect your tools
Link your calendar, CRM, WhatsApp and phone number.
- Step 4
Test and launch
Try it yourself, fine-tune the answers, then put it live on your number.
Why it matters
Never miss another call.
Without an AI agent
- Calls after 7 PM go unanswered
- Leads called back the next day, or never
- Staff repeat the same answers all day
- No record of what callers asked
With a SparkNow AI agent
- Every call answered, any time
- New leads called within minutes
- Staff handle only calls that need a person
- Transcripts and summaries for every call
Industries
How businesses use AI voice agents.
Developers
Start an AI agent call from any trigger.
Ask the agent to call a new lead the moment they sign up. Transcripts, summaries and outcomes arrive at your webhook.
# Ask an AI agent to call a lead (sample request, full docs on sign-up) curl -X POST https://api.sparknow.co.in/v1/agents/calls \ -H "Authorization: Bearer $SPARKNOW_KEY" \ -H "Content-Type: application/json" \ -d '{ "agent_id": "clinic_receptionist", "to": "+919800000000", "context": { "name": "Ravi", "source": "website_form" } }'
import { SparkNow } from "@sparknow/sdk"; // sample const sn = new SparkNow(process.env.SPARKNOW_KEY); const res = await sn.agents.call({ agentId: "clinic_receptionist", to: "+919800000000", context: { name: "Ravi", source: "website_form" }, }); console.log(res.id, res.status);
import os from sparknow import SparkNow # sample sn = SparkNow(os.environ["SPARKNOW_KEY"]) res = sn.agents.call( agent_id="clinic_receptionist", to="+919800000000", context={"name": "Ravi", "source": "website_form"}, ) print(res.id, res.status)
Will callers know they're talking to AI?
We recommend the agent introduces itself as an AI assistant. Callers can ask for a person at any time, and the agent transfers the call.
Which languages does it speak?
English and Hindi today, with Telugu and other Indian languages being tested. Talk to us about the languages your callers use.
What if the agent doesn't know an answer?
It only answers from the information you've approved. If it isn't sure, it says so, takes a message or transfers the call.
Can it work with my existing phone number?
Yes. Forward calls from your number to the agent, or use a new virtual number from SparkNow.
Can I try it before buying?
Yes. Tap the SparkNow icon at the bottom right of this page to try a demo, or book a demo and we'll build a sample agent for your business.
Works well with
Combine channels for better reach.
Ready to spark every interaction?
See SparkNow on your own use case in a 20-minute demo, or ask our AI agent right now.